From paperless document management to email encryption, our technology is carefully selected with our client’s best interest in mind.
We have invested in technology platforms and systems to ensure that we are able to provide best-in-class solutions that best serve the needs of our clients.
- Benefit Administration System
- Document Management Software
- Customer Service Management Software
- Communication Solutions for Fax
- VOIP Telephone Systems
- Encryption Software
- Comprehensive Management: Handles all facets of benefit administration.
- Application Tracking: Monitors application status, identifies missing documents, and transitions employees from active to retiree status.
- Process Automation: Streamlines major processes for employers and the Administrative Office.
- Digital Storage: All documents are scanned, indexed, and stored in a digital format.
- OCR Claims Entry: Claims are entered using Optical Character Recognition (OCR) technology.
- Quick Access: Provides quick and easy access to all documents.
- Call Logging: All incoming calls are logged to track resolution.
- Analysis Reports: Comprehensive analysis reports are available.
- Electronic Faxing: Allows documents to be faxed electronically.
- Seamless Connectivity: Ensures clear and uninterrupted voice communication.
- Advanced Features: Includes call forwarding, voicemail, and conferencing capabilities.
- Email Encryption: Provides secure email encryption to protect sensitive information.
- Enhanced Security: Ensures the highest level of security for your communications.
Privacy and Security
The privacy and security of our client's and their participant's personal information is greatly important to us. As such, PSWA strictly enforces our client's privacy practices, as well as our own. Feel free to consult our Privacy Policy for details about how we collect, handle and process our client's and visitor's data on this site.
We maintain a high level of information security and internal controls. Processes and practices with required levels of oversight have been established and tested across our organization by third party auditors.
SOC 1 Type 2 and SOC 2 Type 2 reports are available to our clients who have signed nondisclosure agreements.
- SOC 1 : addresses internal controls over financial reporting
- SOC 2: addresses controls relevant to operations and compliance
Please contact our office for more details on obtaining a copy of our latest SOC report.
